Privacy policy

Article 1 — Identity of the Data Controller

Your Data is processed by JUST AI, a simplified joint-stock company (SAS) with a share capital of €2,275, registered with the Evreux Trade and Companies Registry under number 882 522 436, with its registered office at 71 rue Marcel Paul, 27000 Evreux, France. JUST AI publishes and operates the websites justai.co and justai.fr, dedicated to AI consulting, engineering and training services (hereinafter the "Website"), as data controller within the meaning of the General Data Protection Regulation ("GDPR").

The purpose of this personal data protection policy is to explain: what personal data we collect from you and how we use it; what your rights are regarding the personal data we collect and process; how we protect your data.

For any questions regarding this policy, including any request relating to your legal rights, please contact us at: privacy@justai.co

Article 2 — Personal Data Collected

Personal Data is information that directly or indirectly identifies a natural person. We collect different types of Personal Data in connection with the use of our Website and Services.

1. Data you provide directly

• Identity and account data: last name, first name, email address, phone number, position, industry sector, billing information, login credentials.
• Contractual data: information related to your contract (subscription category, payment methods, invoices).
• Contact and communication data: when you agree to receive our communications or when you contact us (assistance, technical support, complaint, incident report).

2. Data collected automatically

• Technical and usage data: IP addresses, session identifiers, connection data, configuration settings, interaction history, performance metrics and response times, cookies.
• Support relationship data: usage volume, amounts and frequency, customer service correspondence, usage history, cancellations, comments and complaints.

Article 3 — Conditions of Use of Personal Data

We will only collect Personal Data about you if there is a reason to do so and if the law authorizes it or with your consent. We may collect personal information about you for the following purposes:

• Manage your access to and use of our Website and Services
• Manage our relationship with you and provide you with Services
• Improve the Website and the quality of Services
• Resolve technical issues related to the Website and Services
• Send information about our Services and offers, if you have chosen to receive such information
• Handle any claims and disputes
• Prevent fraud, protect and secure the Website against cyber attacks
• Comply with our legal and regulatory obligations, particularly in terms of billing and accounting

These data processing activities are based on the following legal bases: (i) the performance of a contract or pre-contractual measures, (ii) legitimate interest, (iii) consent, particularly for marketing communications, or (iv) a legal obligation.

Article 4 — Data Transfers

We undertake not to sell, exchange, rent or transfer in any way your Personal Data to third parties without your consent. The only cases in which your Personal Data may be transmitted to third parties are:

• Transfers to our service providers located exclusively in the European Union and the European Economic Area
• Where required by law
• With your consent or at your request

Article 5 — Promotional Offers

Unless you object, we may send you commercial and promotional information by email. If you no longer wish to receive such messages, you can change your settings at any time by clicking the unsubscribe link at the bottom of each promotional email.

Article 6 — Retention

We will not retain your information longer than necessary for the purposes of the Website and Services, taking into account our legal and contractual obligations.

Article 7 — Security

We take appropriate technical and organizational measures to protect your Personal Data against unauthorized access, unlawful processing, accidental loss, destruction and damage.

If you believe your account, data or access credentials are no longer secure, please notify us immediately at: privacy@justai.co

Article 8 — Your Legal Rights

You have certain legal rights regarding your Personal Data:

• Right of access: You may request access to the Personal Data we hold about you.
• Right of rectification: You may ask us to correct, modify or delete any inaccurate Personal Data.
• Right of erasure: You may ask us to delete any Personal Data.
• Right of objection: You may withdraw your consent or object at any time to the processing of your Personal Data.
• Right of portability: You may have the right to obtain your Personal Data in an accessible format.
• Right to define directives: Regarding the retention, erasure and communication of your Personal Data after your death.

To exercise any of your legal rights, please contact us at: privacy@justai.co

If your request is not resolved satisfactorily, you may contact the French Data Protection Authority (CNIL).

Article 9 — Policy Amendments

We reserve the right to modify this Personal Data policy. In the event of a significant change affecting your rights, we will inform you in advance by email. In any case, this document is accessible at any time from our Website.

Article 10 — Cookies and Similar Technologies

What is a cookie?

A cookie is a small text file placed on your device when you browse the Website. It allows your browser to be recognized and certain information to be memorized.

Types of cookies used

• Strictly necessary cookies: Essential for the operation of the Website (authentication, session management, security).
• Preference cookies: Remember your choices and usage preferences.

Managing your cookie preferences

During your first visit, an information banner will be displayed. You can change your preferences at any time via your browser settings. Cookies have a limited lifespan, with a maximum of 13 months for persistent cookies, in accordance with current regulations.